The Business Services Manager will be responsible for:
- Maintaining a library of ERP Centre processes, procedures, Job Descriptions, standards and controls and ensuing quality updates
- Monitoring, reporting and integration across the ERP Centre workstreams and to wider governance bodies (e.g. finance, resourcing)
- Providing advice and administration across the ERP Centre
- Monitoring performance – owning the continuous improvement plan
- Quality audit of Centre output
Essential Skills:
- Previous experience of setting up and managing a Programme Management Office.
- Background in Accounting or audit/control.
Excellent presentation and communication skills.
- Ability to develop a rapport with business stakeholders.
- Prepared to work on more than one site.
- Experience of Prince 2 project methodology.
- Previous experience of managing a PMO team.
Desirable:
- Previous experience of working in the Public Sector
- Previous experience of large ERP programmes.
- Previous experience of large business change/transformation programmes.
- Previous experience of Benefits Realisation on ERP Programmes.
Candidates must be security cleared to SC Level or willing to undergo vetting before starting the role.
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